Return Policy

At Kitcheno, customer satisfaction is our highest priority. If you are not fully satisfied with your purchase, you may request a return within 14 days of delivery. To qualify, items must be unused, in their original packaging, and in a resellable condition.

To start a return, simply contact our customer support team with your order details. Once we receive and inspect the returned item, your refund will be issued promptly through the original payment method. Please note that return shipping costs may apply unless the item was damaged, defective, or delivered incorrectly.

Some products—such as clearance, custom-made, or personalized items—may not be eligible for returns. We encourage customers to review product details carefully before completing their purchase. Our support team is always available to assist with return requests, exchanges, or refund questions to ensure a smooth and professional experience.

By following this policy, we aim to provide a clear, secure, and trustworthy shopping experience for every customer.